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Accessibility Services

Lamb Learner Success Centre

Appeal Process

Continuation of Accommodation During Appeal: The accommodation decision being appealed remains in effect during the appeal process.

Appeal of Accessibility Services' Decisions:

  • If a student disagrees with an accommodation decision, they first meet with the accessibility advisor to resolve the issue informally.
  • If unresolved, the student may formally appeal to the manager of Accessibility Services within three business days.
  • The manager reviews the appeal and notifies the student of the outcome within five business days.
  • If dissatisfied, the student can appeal to the director of Learner Services within three business days.
  • The vice president of academic reviews the director's decision and provides a final ruling within five business days.

Appeal of Instructors/Academic Chairs/Coordinators' Decisions:

  • If disagreement arises, instructors contact the accessibility advisor within three business days.
  • The accessibility advisor consults with the academic chair/coordinator within three business days.
  • If unresolved, the manager of Accessibility Services reviews the situation with the dean of the student’s program.
  • The dean informs the student of the outcome within five business days and allows for an appeal to the vice president of academic.
  • The vice president of academic makes the final decision within five business days.

https://www.sait.ca/assets/documents/about-sait/policies-and-procedures/academic-student/ac-3-16-1-accommodations-for-students-with-disabilities.pdf

Page 8 – D. 1, 2, 3

Continuation of Accommodation During Appeal: The accommodation decision being appealed remains in effect during the appeal process.

Appeal of Instructors/Academic Chairs/Coordinators' Decisions:

  • If disagreement arises, instructors contact the accessibility advisor within three business days.
  • The accessibility advisor consults with the academic chair/coordinator within three business days.
  • If unresolved, the manager of Accessibility Services reviews the situation with the dean of the student’s program.
  • The dean informs the student of the outcome within five business days and allows for an appeal to the vice president of academic.
  • The vice president of academic makes the final decision within five business days.

https://www.sait.ca/assets/documents/about-sait/policies-and-procedures/academic-student/ac-3-16-1-accommodations-for-students-with-disabilities.pdf

Page 8 – D. 1, 2, 3

The Office of the Ombudsperson is an advocate for fairness and due process. The Ombudsperson acts as a resource for members of the SAIT community to explore their rights and options through policy and other resources.

The Ombudsperson is:

  • Independent — reviews concerns without direction or influence from any member of the SAIT community.
  • Impartial — considers issues from a third-party perspective and does not advocate for one person or SAIT.
  • Accessible — provides services to all members of the SAIT community.
  • Informal — attempts to resolve an issue at the lowest level possible.
  • Confidential — listens to concerns and discusses your options in strict confidence. The Ombudsperson will not confirm you spoke to them or act on your concern without your consent

       Office of the Ombudsperson Complaints Process

       For more information on the SAIT Ombudsperson go to Office of the Ombudsperson

 

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