Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Library FAQ and Self-Help: Home

Find quick answers to common questions and tips for using the Library more effectively and efficiently

Resource and Service Status Updates

The Library is closed but we’re still available to help you. Check for ways to contact us in the "Have a Question?" box or visit COVID-19 Library Service Information for more details.

If you are having problems accessing a certain resource, please email the Library or chat with Library staff.

Frequently Asked Questions

Q. What is the Library doing in response to COVID-19?

The Library is closed and primarily offering services at a distance. Current students, faculty, and staff can request curbside pickup for items in our circulating collection or request digitized versions of small sections of books or periodicals. Check the COVID-19 guide for more details and service updates.

Q. Can I check out books from the Library?

The Library is now offering a curbside pickup service for current SAIT students, faculty, and staff. Check the COVID-19 guide for details about using this service.

Q. What if I can't make it to the Library?

The Library is now offering a digitization service for items in our circulating collection. Check the COVID-19 guide for details about using this service.

Q. How do I search for Library resources?

Most of our resources can be found and accessed through the main search box on the Library homepage. Several e-resources are not included in this search, including but not limited to Mitchell ProDemand, ALLDATA, Anatomy.TV, and more.

Q. Can the Library get me this book/article?

Check the Library Search for your item to make sure it's not already in our holdings. If it's not, you can either request items from other libraries or suggest a title to purchase. The Library cannot guarantee access to all items due to availability, publisher restrictions, etc.

Q. What can the Library help me with?

Library staff can assist with questions related to using our resources as well as basic research and citation questions via email and chat. For in-depth support, contact the liaison librarian for your school.

Q. Can I buy my textbooks at the Library?

No - the Library does not sell textbooks. You can search the collection to see if we have access to your course textbook. You can buy textbooks at the SAIT Bookstore.

Q. My books are past due. Will I collect fines?

The Library is no longer extending items past September 10th, but fines will not be charged after this date. Starting on October 26, you can return your books to the Safety Ambassadors at the West Entrance of the Stan Grad Centre.

Q. I need to withdraw from my program. How can I get the form signed by the Library?

Please email your withdrawal form to library@sait.ca and we'll get back to you during operating hours.

Q. When is the Library open?

The physical Library is currently closed, but staff are available to help during the hours listed on our website.

Library Orientation

Have a Question?

Chat with the Library

Email the Library

Connect with your Liaison Librarian

This page only covers technical support for library resources. Visit SAIT Technical Support and Resources for SAIT wide support and to submit a technical support request.

Library Hours

Today's Hours

View all hours

chat loading...