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Library FAQ and Self-Help: Home

Find quick answers to common questions and tips for using the Library more effectively and efficently

Resource and Service Status Updates

The Library is closed but we’re still available to help you. Check for ways to contact us in the "Have a Question?" box or visit COVID-19 Library Service Information for more details.

If you are having problems accessing a certain resource, please email the Library or chat with Library staff.

Frequently Asked Questions

Q. How do I access Library resources?

Most of our resources can be found through the main search box on the Library homepage. Several e-resources are not included in this search, including but not limited to Mitchell ProDemand, ALLDATA, Anatomy.TV, and more.

Q. Can the Library get me this book/article?

You can either request items from other libraries or suggest a title to purchase. The Library cannot guarantee access to all items due to availability, publisher restrictions, etc.

Q. What can the Library help me with?

Library staff can assist with questions related to using our resources as well as basic research and citation questions via email and chat. For in-depth support, contact the liaison librarian for your school.

Q. Can I buy my textbooks at the Library?

No - the Library does not sell textbooks. You can search the collection to see if we have access to your course textbook. You can buy textbooks at the SAIT Bookstore.

Q. What is the Library doing in response to COVID-19?

The Library is closed and only offering services at a distance at this time. The Library is in the process of implementing a plan to offer limited in-person services. Check the COVID-19 guide for details and service updates.

Q. My books are past due. Will I collect fines?

The Library is no longer extending items past September 10th, but fines will not be charged after this date. Do not come to campus to drop off your books. Check the COVID-19 guide for details and service updates.

Q. I need to withdraw from my program. How can I get the form signed by the Library?

Please email your withdrawal form to library@sait.ca and we'll get back to you during operating hours

Q. When is the Library open?

The physical Library is currently closed, but staff are available to help during the hours listed on our website.

Library Orientation

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This page only covers technical support for library resources. Visit SAIT Technical Support and Resources for SAIT wide support and to submit a technical support request.

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