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New & Notable
Supervision in the Hospitality Industry by Supervision in the Hospitality Industry, 8th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor's point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.
Call Number: 647.940683 W181
Publication Date: 2015-12-30
Strategic Tools and Methods for Promoting Hospitality and Tourism Services by Tourism marketing is a vital tool in promoting the overall health of the global economy by not only bringing necessary revenue to a particular region, but also providing an opportunity for tourists to explore another culture, building tolerance and overall exposure to different ways of life. Strategic Tools and Methods for Promoting Hospitality and Tourism Services provides interdisciplinary perspectives in the areas of global tourism and hospitality. Highlighting cultural boundaries of strategic knowledge management through the use of case studies and theoretical research, as well as the opportunities and challenges of tourism marketing, this publication is an essential reference source for academicians, research scholars, marketing professionals, graduate-level students, and industry professionals interested in international travel and the vacation industry.
Call Number: 910.688 N371
Publication Date: 2016-01-07
Human Resources Management in the Hospitality Industry by Human Resources Management in the Hospitality Industry, 2nd Edition helps today's hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees' attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.
Call Number: 338.4791068 H417
Publication Date: 2015-03-16
Books from Other Libraries
Students may request books and other resouces from other libraries using the Reg Erhardt Library's interlibrary loan program. More information is available on the Library's policy page.
Most public and academic libraries in the province may also provide resources to SAIT students, faculty and staff directly thru the Alberta Library consortium. Borrowing from these libraries requires a The Alberta Library (TAL) Card. You can search several library catalogues at once on the The Alberta Library website.
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